If you had additional monthly server instances running during the previous usage period, they are billed on the next. Your monthly invoice increases or decreases based on the number of server instances in use. This recurring fee is charged every month to keep your license key active until you request cancellation, even if no servers are running. If you need more server instances, you simply install your license key on additional servers as needed. There is no need to notify us when server instances are started or stopped. If you had additional monthly server instances running during the previous usage period, they are billed on the next monthly invoice at the then-current monthly rate.
If you need more server instances, you simply install your license key on additional servers as needed. Note: changes will not take place until your annual license subscription renewal date. You will be charged a prorated annual rate for each server instance added. There is no need to notify us when instances are started or stopped. Otherwise the cancellation will take effect on the next subscription period or then-current Renewal Period with your default payment method being charged.
It is your responsibility to start and stop server instances as needed.Īll cancellation and refund requests need to be submitted at least seven (7) days prior to the end of the subscription period or then-current Renewal Period. If a server instance is running, regardless of whether its being used for production or testing, it is automatically billed.
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